Frequently asked questions
Q: What types of settings do you provide ASL interpreters for?
A: We provide interpreters for a wide range of settings, including education, business, community events, religious services, support meetings, and special occasions. If you're unsure whether your situation qualifies, just ask — we're happy to help.
Q: How do I become part of the Rose & Roots interpreter network?
A: We welcome experienced, culturally competent interpreters who align with our values. To apply, submit your resume, availability, and relevant credentials via our interpreter inquiry form.
Q: How far in advance should I request an interpreter?
A: The earlier, the better. We recommend at least 5–7 business days in advance. For urgent or last-minute needs, we’ll do our best to accommodate based on interpreter availability.
Q: Do you offer support or training for interpreters?
A: Yes! We believe in supporting interpreter well-being and growth through mentorship, workshops, and community-building opportunities.
Q: How is pricing determined?
A: Rates vary based on the type of event, length, and complexity. We’re transparent about our pricing and happy to provide a quote tailored to your specific needs.
Q: What types of assignments can I expect?
A: Our assignments range from educational and sober support to community and ceremonial events. You can choose the settings that match your skill set and preferences.
Q: Can I contact Rose & Roots in ASL?
A: Yes! You can schedule a video call using a video phone. If you don't have one of those, we use different platforms to make the process as seamless as possible. We want communication with us to be just as accessible as the services we provide. Upon filling out the contact us form, include details on how to reach you in the comments section.
Q: Are interpreters considered employees or contractors?
A: Our interpreters are independent contractors. You'll have flexibility in choosing your assignments and managing your schedule.
Q: How often are interpreters paid?
A: We typically issue payments on a bimonthly basis. Details will be outlined in your agreement upon onboarding
Q: I am Deaf and/or Hard of Hearing. Do I have to pay for the interpreter myself?
A: Usually no. Most interpreting services should be provided at no cost to you — the business, school, or organization is responsible under the Americans with Disabilities Act (ADA). If you’re unsure, we’re happy to help guide you.
Q: What if I don't feel comfortable with the interpreter provided?
A: Your comfort matters. If something doesn’t feel right or isn’t working, let us know. We will listen and make adjustments whenever possible — no questions asked
Q: Can I choose my preferred interpreter?
A: Yes — whenever possible, we try to honor interpreter preferences. Let us know if there's someone you’ve worked well with before or if you have any specific needs or concerns.